Effective Date: November 2, 2026 

Terms of Service

Welcome to the website of ACI Group LLC ("ACI Group," "we," "our," or "us"). These Terms of Service govern your access to and use of our website, content, services, and resources.

By accessing or using this website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use this website.

1. Company Information

ACI Group LLC provides consulting, advisory, training, educational, and related professional services focused on Adaptive Continuous Improvement, operational excellence, leadership, organizational performance, and business transformation.

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2. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not:

  • Violate any applicable law or regulation
  • Infringe upon the rights of others
  • Interfere with the operation or security of the website
  • Attempt to gain unauthorized access to systems or information
  • Distribute malicious software, spam, or harmful content

We reserve the right to restrict or terminate access to users who violate these Terms.

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3. Intellectual Property

All content on this website, including but not limited to:

  • Text
  • Graphics
  • Logos
  • Trademarks
  • Methodologies
  • Frameworks
  • Publications
  • Images
  • Videos
  • Downloads
  • Website design

is owned by or licensed to ACI Group LLC and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, published, transmitted, or used for commercial purposes without prior written permission from ACI Group LLC.

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4. Adaptive Continuous Improvement Framework

The Adaptive Continuous Improvement (ACI) framework, methodologies, concepts, documentation, and related intellectual property presented on this website are proprietary to ACI Group LLC unless otherwise stated.

Access to information on this website does not grant any license, ownership interest, or right to reproduce, distribute, or commercialize any ACI Group intellectual property.

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5. Informational Purposes Only

The information provided on this website is for general informational and educational purposes only.

Nothing contained on this website constitutes:

  • Professional advice
  • Legal advice
  • Financial advice
  • Accounting advice
  • Employment advice
  • Business guarantees

Users should seek qualified professional advice before making decisions based on information presented on this website.

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6. No Guarantees or Warranties

ACI Group LLC makes reasonable efforts to ensure the accuracy of the information on this website. However, we make no representations or warranties regarding:

  • Accuracy
  • Completeness
  • Reliability
  • Timeliness
  • Suitability for any particular purpose

All information is provided on an "as is" and "as available" basis.

We do not guarantee specific business, financial, operational, organizational, or performance outcomes resulting from the use of our services, materials, or recommendations.

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7. Limitation of Liability

To the fullest extent permitted by law, ACI Group LLC shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising from or related to:

  • Use of the website
  • Inability to access the website
  • Reliance upon website content
  • Errors or omissions in content
  • Business interruption
  • Data loss
  • Security incidents

Your use of the website is at your own risk.

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8. Third-Party Links

This website may contain links to third-party websites for convenience and informational purposes.

ACI Group LLC does not control or endorse third-party websites and is not responsible for their content, products, services, privacy practices, or policies.

Users access third-party websites at their own risk.

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9. User Submissions

If you submit information through contact forms, email communications, surveys, or other means, you agree that:

  • The information provided is accurate and lawful.
  • You have the right to provide such information.
  • The submission does not violate the rights of any third party.

Except as provided in our Privacy Policy, ACI Group LLC does not claim ownership of information you submit.

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10. Confidentiality

Submission of information through this website does not create a consulting engagement, client relationship, partnership, fiduciary relationship, or confidentiality obligation unless expressly agreed to in writing.

Please do not submit confidential, proprietary, or sensitive information through website forms unless specifically requested by ACI Group LLC.

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11. Indemnification

You agree to defend, indemnify, and hold harmless ACI Group LLC and its officers, members, employees, contractors, and affiliates from any claims, liabilities, damages, losses, costs, or expenses arising from:

  • Your use of the website
  • Your violation of these Terms
  • Your violation of any law or the rights of a third party

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12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of New Jersey, without regard to conflict of law principles.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in New Jersey.

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13. Changes to These Terms

ACI Group LLC may update these Terms of Service at any time without prior notice.

Changes become effective upon posting to this website. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

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14. Contact Information

For questions regarding these Terms of Service, please contact:

ACI Group LLC

Email: corporate@aci-group-llc.com

Website: https://www.adaptivecontinuousimprovement.com/